Refund Policy

Welcome to Seven Corbett Resort. Our commitment is to ensure your stay is well-organized. Please take a moment to review our detailed refund policy to understand the terms associated with cancellations, no-shows, and early departures.

1. Cancellation before 15 Days

If you decide to cancel your reservation more than 15 days prior to the scheduled arrival date, you are eligible for a 100% refund. We understand that plans can change, and we want to provide flexibility for our guests while managing our reservation commitments.

2. Cancellation before 10 Days

For cancellations made between 10 and 7 days before the scheduled arrival date, a 50% refund will be provided. This allows for a partial refund, recognizing the advanced notice given and the potential impact on our reservation availability.

3. Cancellation 5 Days

Cancellations made within 5 days of the scheduled arrival date are not eligible for any refund. This policy is in place to account for the significant impact late cancellations can have on our ability to accommodate other guests.

4. No Show means No Refund

In the event of a no-show, where a guest does not arrive on the scheduled arrival date and does not provide notice of cancellation, the full period charge will be incurred. No refund will be provided for no-shows.

5. Early Departure implies No Refund

For guests who depart earlier than the originally booked period, the full booking amount will be charged. Early departures result in unoccupied rooms for the reserved duration, impacting our ability to accommodate other guests. No refund will be provided for early departures.

Important Notes

• Refunds will be processed based on the original payment method used for the reservation.
• The refund percentages are calculated based on the total booking amount.
• Any applicable refund will be processed within a reasonable timeframe after the cancellation is confirmed.
• Guests are encouraged to communicate cancellations as soon as possible to allow for the best possible refund outcome.

6. Refund Processing Timeframe

Refunds, when applicable, will be processed within a reasonable timeframe after the cancellation is confirmed. Please allow for processing and banking timelines for the funds to reflect in your account. Our team is committed to ensuring that the refund process is conducted efficiently and transparently.

7. Special Considerations

At Seven Corbett Resort, certain situations may require additional review beyond the outlined policy. In such cases, guests may contact our customer service team for assistance. Requests will be reviewed in accordance with applicable policies and circumstances.

8. Providing Accurate Information

Guests are responsible for providing accurate information during the reservation process, including contact details and payment information. Any discrepancies may impact the refund process. We encourage guests to double-check reservation details to ensure accuracy.

9. Feedback Matters

Seven Corbett Resort values guest feedback. If you encounter any challenges or have specific concerns about your reservation or the refund process, please let us know. Our customer service team is dedicated to addressing concerns promptly and enhancing our services based on guest experiences.

Our team is available to assist with reservation changes and related inquiries. At Seven Corbett Resort, we focus on clear communication, transparent policies, and consistent service standards. We appreciate your interest in Seven Corbett Resort.